We are global ambassadors.
I’m walking through the Shanghai airport for the first time. It is the middle of the night and a lot of people are staring at me. Maybe it’s because I’m a foreigner or maybe it’s because I’m in a uniform. But at that moment I had multiple flashbacks of every international airline crew I had ever seen in any airport at any time. I wonder what their lives are like, if they like their jobs, what kind of education they had, where their family is, and what they believed in. Then in an instant I realized that’s what all those people staring at me were thinking. And I thought how extremely blessed I am to be able to see the world and represent everything that I belong to.
I know your company philosophy (wherever you work) talks about (or SHOULD talk about) how you represent the company. When you dress that day, you are wearing the image of your company/job/personality. The way you speak and how you talk to people and how you hold yourself and the expression on your face announce to the world everything you are. You speak for your company. You speak for your family. You speak for your religion. In essence, you represent anything you claim. You are an ambassador. Your duty in life is to live your part. And you DO, whether you intend to or not.
To put it bluntly:
· ---Every pretty, graceful Korean Air flight attendant I see tells me about their company. She IS their marketing campaign.
· ---That fast food restaurant I went into that had 4 (yes, FOUR) cockroaches crawling around the floor told me about that franchise. (True story.)
· ---Any service person that answers the phone when I call IS the CEO’s vision for that company.
· ---Your personal crusade in the name of justice IS how I might view your religion/country/organization.
And there are people around you right now who travel the world. (Hopefully it’s you J ) What they see in you is what they think of (fill in the blank…) your country, your religion, your race, your gender, your company, your heritage/family… YOU!
Subconsciously I realized this some time ago. All of my company manuals have always said this. My parents taught me this. I know it. But I didn’t believe it or take it to heart earnestly. I am trying to now. I want to hold myself like I AM the personification of everything God intended me to be. I am working on this with a coach who is a wonderfully confident and gifted woman. She’s quite the image and is helping me to be whom I think I am inside.
So- are you who you think you are inside? Do you see what others see in you? Is this who you want to be? Think about it, and live the life you were intended. Others care about you, so YOU should care about you. After all…you ARE a global ambassador.